Coronavirus Update

A heartfelt Welcome Back! We are excited to announce that we are returning to full time care!

We have always put our patients’ and team’s health and safety first and will continue to do so! As the number of COVID-19 infections begins to level out, our vision is to keep our patients informed and supported. We want you to know:

We are paying close attention to the evolving guidelines and will continue to make our practice safe for all those we are honored to serve. Our team is working diligently to make sure that all social distancing requirements are in place, so that every patient can come back to care with confidence. We will be sending you more details on our updated protocols prior to your scheduled appointments.

Your dental health is important and impacts your overall health and we are committed to supporting each and every one of you as we return to full services beyond emergency care. In addition to our always thorough infection control protocol, we have added extra measures to keep our team and our patients safe - the details are listed below. Also look forward to a fun video highlighting our safety and social distancing protocols- we are proud of our diligent efforts!

We are actively posting updates and positive vibes during these unprecedented times on our social media sites, Instagram @drdaynacassandra and Facebook: Dr. Dayna Cassandra. We invite you to join the conversation!

Thank you for your trust and support as we continue to keep our focus on the health and safety of you and your family. We look forward to seeing you soon!

Our Office’s Updated Safety Precautions

To help prevent the transmission of all respiratory infections, we adhere to standardized infection control measures. We follow routine cleaning and disinfection strategies, applying an EPA-registered, hospital-grade disinfectant to all surfaces, as well as appropriate autoclave sterilization of all tools and equipment. We also use new facemasks and gloves for each patient per guidelines set by the FDA and CDC.

While our office already adheres to strict standard precautions, there are several additional measures we are implementing above and beyond what is recommended by the ADA, CDC, and OSHA to prevent the spread of COVID-19.

·       Prior to arrival, all New Patient, Annual Update Forms, and Covid-19 pre-screening forms are completed electronically from the comfort of your own home. If any guidance is needed, we are happy to assist over the phone.

·       Completion of questionnaire regarding signs or symptoms of infection prior to the scheduled appointment and upon arrival at our office.

·       Implementing a “virtual reception room” in order to maintain proper social distancing.

·       Staggered appointment times.

·       Requiring facial covering and use of hand sanitizer to enter the office.

·       Taking team members’ and patients’ temperature and pulse oxidation rate upon arrival to the office and immediately dismissing anyone with abnormal values.

·       Installation of HEPA and medical grade air filters throughout the office.

·       Installation of plexiglass partitions at the front desk to create a zone of comfort for our patients

·       Touchless payment options

·       Use of low volume fogger with hypochlorous solution throughout the office daily to aid in disinfection.

·       Utilizing the highest level of PPE (personal protective equipment) that is appropriate for the procedures being performed – this includes respirator masks, gloves, eye protection, disposable gowns, and head coverings.

·       Cleaning and disinfection of public areas frequently, including door handles, chairs, and bathrooms.  

If you have an appointment scheduled within the next few weeks, please contact our office if you experience any of the following:

·       Fever

·       Cough

·       Shortness of breath

·       Travel within the past 14 days to affected geographical regions

How can you prevent contracting or spreading COVID-19?

·       Wash your hands frequently with soap and water for 20 seconds. If you don’t have access to soap and water, use alcohol-based hand sanitizer.

·       Maintain at least six feet of distance between yourself and others.

·       Wear a facial covering when in public.

·       Avoid touching your eyes, nose, and mouth.

·       Cover your mouth and nose when you cough or sneeze. Do not use your hands.

·       Stay home if you feel unwell. If you have a fever, cough, or difficulty breathing, seek medical attention and call in advance. Calling in advance will allow your healthcare provider to quickly direct you to the right health facility.

If you would like more information about our office’s dedication to your health and safety, please give us a call. For more information about what you can do to prevent the spread of COVID-19, please visit the World Health Organization website.

 
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